Last updated: October 6, 2026
This Privacy Policy explains how Oops! Gifted (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website, place an order, or contact us through oopsgifted.com (the “Website”).
By using our Website or placing an order, you agree to the practices described in this Privacy Policy.
Information We Collect
When you use our Website or place an order, we may collect:
- Name
- Phone number
- Email address
- Billing and shipping address
- Order and product details
- Payment and transaction details
- Information you provide through our contact form, chat, or other communication channels
If you purchase a customized product, we may also collect photos or images that you upload for your order.
How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Process payments.
- Create customized products.
- Contact you about your order.
- Provide customer support.
- Improve our website and services.
- Prevent fraud and unauthorized activity.
- Send promotional messages, where applicable and permitted.
Photo Uploads
If you upload photos for a customized product, we use them only to create and fulfill your order.
Your uploaded photos are accessible only to authorized people involved in processing and fulfilling your order.
We do not sell or use your photos for advertising or other purposes without your permission.
Photo Retention
Uploaded photos are normally stored for up to 30 days after your order is completed.
After this period, the photos are permanently deleted.
If you want your photos deleted earlier, you can contact us through our live chat or contact form. We will make reasonable efforts to process the request within 5–7 business days.
Payment Information
We use Cashfree Payments to process online payments.
When you make a payment, your payment information may be collected and processed by Cashfree according to their privacy and security practices.
We do not store your complete card, UPI, or banking credentials on our website.
Cookies
Our website uses cookies and similar technologies to:
- Keep your shopping cart working.
- Remember your preferences.
- Improve website performance.
- Understand how visitors use our website.
- Support analytics and advertising where applicable.
Our website uses WordPress and WooCommerce, along with other services and plugins that may use cookies.
You can disable cookies through your browser settings, but some website features such as the shopping cart or checkout may not work properly.
Sharing Your Information
We may share your information with trusted service providers when necessary to provide our services, including:
- Cashfree Payments for payment processing.
- Shipping and delivery partners for delivering your orders.
- Website and hosting providers for operating our website.
- Analytics and marketing services, where applicable.
- Customer support services, where applicable.
We may also disclose information when required by law or when necessary to protect our rights, customers, or website.
We do not sell your personal information or customer-uploaded photos.
Data Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure.
However, no online system can be guaranteed to be completely secure.
How Long We Keep Your Information
We keep your personal information only for as long as necessary to provide our services, complete orders, provide customer support, maintain business records, and comply with applicable laws.
Uploaded customer photos are normally deleted within 30 days after order completion.
Your Rights
You may contact us to request access, correction, or deletion of your personal information or uploaded photos. You can also unsubscribe from promotional communications at any time.
Third-Party Websites
Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices of those websites. We recommend reviewing their privacy policies before providing them with your information.
Contact Us
If you have any questions about this Privacy Policy or want to request deletion or correction of your information, please contact us:
💬 Live Chat: Available on the bottom right corner of our website.
📩 Contact Form: Visit our Contact Us page.
Oops! Gifted
Website: oopsgifted.com